Mapa Customer Experience Workshops
Experience what banking customers actually experience.
With access to a broad range of devices and accounts, Mapa Research – and its clients – has unprecedented access to what digital banking consumers see on internet and mobile banking channels.
In our Customer Experience Workshops, we take you through the same user journey a customer goes through when they use your competitors’ products, whether it’s mobile banking, money management apps, completing a mortgage application, or reading the small print.
To arrange a workshop with our experienced team, Contact us today.