Mapa’s quarterly Mobile Banking Monitor assesses financial services providers across the world, to help clients visualise the trends and developments in mobile banking. Are your competitors and peers making it easy and secure to log in, trying new authentication methods, cross-selling relevant products at the right time, and innovating in terms of PFM, Open Banking and AI? Are they letting users complete tasks like making payments, managing multiple accounts, activating and blocking cards, and checking their balance on mobile? Our quarterly benchmarking matrix and accompanying report answers all these questions and more.
We go beyond the login to show you what’s happening in Desktop Banking around the world. These quarterly reports examine every aspect of online account servicing, such as website navigation and design, tools and calculators, authentication and security measures, marketing of related financial products, and crucially what functionality is available to consumers after they log in. See how your bank compares in terms of user experience, and where the opportunities are to lead the market.
Find out more here or contact us today for more information.
The Mapa Account Aggregation Monitor will help your business make sense of this evolving market, showcasing examples of best practice from bank and non-bank providers. It monitors several platforms, including Tink, Moven, Money Dashboard, OnTrees, Bud, Pariti, Cleo, Squirrel and ING’s Yolt, looking at the sign-up and authentication process, adding and removing accounts, and setting up goals and budgets. Where are the opportunities for your bank? Find out more.
The SME Banking Monitor is also produced quarterly, comparing eight business bank accounts in the UK across more than 150 metrics for desktop, as well as 15 metrics across 5 mobile banking apps. The comparison matrix and accompanying report help our clients understand how banks are improving their online and mobile offering for small businesses. Contact us today to set up your subscription or view a sample here.
As challengers and FinTechs introduce new and streamlined ways to borrow and save, the way banks position and market their products on their public sites is critical. Our Financial Products Monitor, a combination of Current Accounts, Savings, Mortgages and Personal Loan, looks at how banks are promoting their products and engaging with visitors on their websites. Find out more here, or contact us today for more information.