Webinar: Chatbots, CX & Integration: Talking Open Banking with Plum
Four months into Open Banking and the challenge is on the industry to keep the momentum going with partnerships, innovation and better value propositions for customers. Join Elise Nunn, Head of Operations at Plum – the Facebook Messenger-based AI savings fintech – to hear how they are tackling Open Banking on 16 May at 3pm GMT. We’ll be talking about:
- Integration: the challenge at the back end in connecting financial providers with aggregator platforms
- Customer Experience: how new regulation surrounding APIs will smooth the way for a better user experience
- Chatbots: getting the balance right between AI and humans in help and support
Elise will be joined by Mapa’s Principal Consultant, Chris Ward, and Head of Research, Suraya Randawa in this 30-minute webinar.
REGISTER NOW for this webinar (registration password: mapa123) for an insight into fintechs, views behind the login and the latest innovations from around the world.