Mapa Research is part of the Informa Intelligence Division of Informa PLC.

This is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Webinar Digital Business Banking

Webinar: Exploring the future of digital business banking

SMEs and corporations arguably get a rough deal when it comes to digital banking services, as covered in our recent Insight Series Report. This webinar explored the current features and functionality offered to business banking customers, thanks to our ongoing analysis of these providers, and discussed the potential in this area.

Mapa’s expert analysts Ross Langbridge and Rory Pennington talked through examples from UK incumbents – such as NatWest, Lloyds Bank, Barclays and HSBC – as well as international players and newer ‘challengers’ such as Tide, to identify best practice and opportunities for growth. We also assessed the potential of integrations, partnerships and Open Banking initiatives to improve the market for SME banking on digital channels.

Watch the full recording and hear our thoughts on:

  • Innovations (and room for improvement) in secure site functionality
  • The impact of APIs on digital business banking service provision
  • How banks and challengers could enhance the digital customer experience for SMEs and corporates
  • Who is leading the field in terms of account servicing, UX, customer support and adding value to business clients.

This webinar is perfect for anyone in small business or corporate banking teams, digital or multichannel banking teams, or other providers of business/digital banking services.

Watch the recording here now. 

Like what you see?

Subscribe to our newsletter to receive a regular summary of our latest articles


By ticking this box, you agree to receive emails such as promotional offers from other members of the Informa group and selected 3rd party companies
Sign Me Up

Fill Details Below