Mapa Research is part of the Business Intelligence Division of Informa PLC
This is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
More and more banks are letting customers adjust their overdraft or credit limit via the desktop banking channel, and some are even offering it on mobile apps.
But how smooth is the experience for customers? And how easy is it for online banking users to reduce their credit limit?
Mapa’s free report takes a look at some of the financial services providers offering this functionality, and compares the behind-the-login experience offered to online banking customers.