By Mapa Research, We sat with Meniga's VP of Product to discuss the result of using AI to crunch 10 years worth of 3rd party transaction data from Nordic banks. In this brief spotlight with Meniga, we cover Meniga's vision for Richest...
If you lose a bank card, how easy is it for you to suspend it? And can you do it from the mobile app? Banks are starting to realise that easing pain points like this can significantly improve the customer experience. Indeed, Monzo has made its...
The latest in our Insight Series, this detailed report assesses what's going on with personal financial management tools as digital banking enters its 'third...
The Core Financial Products Monitor covers Current Accounts, Savings, Mortgages and Personal Loans. We track the leading providers in the UK on a quarterly basis, comparing around a hundred metrics relating to promotion and positioning of products...
Despite the growing importance of millennials as a customer segment for banks, older generations still carry plenty of value for financial services institutions. Moreover, it's not...
This Insight Series report looks at how the digital help and support offered by banks is evolving. Managing and keeping track of finances is a complex business for many...
As NatWest unveil their updated mobile app, resplendent with a new feature allowing customers to notify them of travel plans, we put together this free report showing their user journey, and that of some of the other banks who offer the same...
