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By Joseph Yeomans, Curious about potential AI applications for retail banking? Our AI expert, Laurent Lioté has published the first of his series exploring just that, starting with Spending Insights. Inside this brief AI insight, Laurent gives an...
Mapa believes that a superb customer experience is fundamental to getting customers to use contactless cards and digital...
Here at Mapa, we shout from the rooftops about the UK challenger banks, regularly telling you all about what Monzo and...
This week we've published our latest Mobile Banking Monitor, complete with comparison matrix and trends report. We cover more than 50 banking brands...
This free report looks at some of the Personal Financial Management (PFM) tools available to mobile banking customers in the US. PFM tools (ideally) help customers better understand their financial health, what they are spending money on, and...
Didn’t someone predict the imminent ‘death of the bank’? Well, banks are still here and they seem to be working their way around the Fintech market. ‘Banking is necessary, banks are not.’ In the 90s, Bill Gates called out banks for...
Selling financial products on small screens continues to pose a challenge for banks. However, as other industries test smarter mobile advertising, and as screens get bigger, consumers are ready and willing to 'buy' directly from their mobile device....
