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Mapa believes that a superb customer experience is fundamental to getting customers to use contactless cards and digital wallets. Through careful tracking of the players involved, this product will help you answer important question in this evolving market, such as:
The Mapa Digital Wallet & Payments Monitor includes a wide range of providers from across the globe, assessed across over 140 metrics that include every element of the user experience:
We recognise that activity is ultimately about growing spending across your card portfolio – the Monitor focuses on digital payments at Point of Sales and online usage, the areas that drive volume and value.
Wallets from banks, credit card providers and card schemes are compared with new and innovative payment offerings from across the UK, US and Europe to see how the payments propositions from non-traditional competitors are driving customer expectations. See what the likes of Amex, Visa, MasterCard, PayPal, HSBC, Barclaycard, Lloyds, Santander, Venmo, Zelle, Android Pay, Walmart Pay, Klarna and Google Wallet are offering in terms of end-to-end customer experience.
To find out more, download the brochure and sample report below.