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Read the latest news in digital banking, plus our thoughts on trends and innovations in the financial services industry, based on Mapa research and insights…
Could payment functionality give an additional boost in adoption rates of wearable technology? Wearables technologies are gaining traction. The global market is ...
Do you love your bank card? We’ve written many times about the bank branch – about how it can be repurposed, about the...
I’m a marketing professional, so I know what my line is meant to be on QR codes – they are a bit laughable, anachronistic, and surely already dead. So finding out that these square barcodes are used by the likes of PayPal, Tesco PayQwiq...
New figures from the British Retail Consortium (BRC) have revealed that more payments in the UK are now made with cards than with cash. The annual Payments Survey from the...
Over the past year there has been a considerable increase in the number of card servicing features added to digital channels by credit card providers. Mapa Research tracks innovations and changes in this space, and we have found that certain...
Apple has announced at its Worldwide Developer’s Conference (WWDC) that person-to-person payments are coming to Apple Pay. The feature will arrive with iOS 11, which was also announced onstage, and will be available later this year. As Tim Cook...
Much has been made of the implications of PSD2 for the European payments market, but what about the US payments market...
Gallup suggests that just 13% of smartphone owners in the US have a digital wallet app (that’s things like PayPal,...
Charities may appear rather traditional in their fundraising efforts – with a large focus on cash and donating ‘small change’, it’s still common to see ‘chuggers’ in bright clothes in the street, asking passers-by to contribute to their...
Two of us from Mapa Research attended a debate at Imperial College last week, around the Future of Money as part of their...
Money transfer and currency exchange app Revolut has launched a unique (and free) new feature which lets customers automatically split the cost of any payment with their phone contacts. The Split Bill feature has been added to the menu under Send...
Barclaycard has introduced a new way to pay for, and pour your own, contactless beer – a tap-and-go pump installed in a Central London pub. Pay@Pump, still only at the testing stage, has been designed to reduce queuing times, especially in busy...
Cash isn't going anywhere... but now more banks are letting us withdraw it using smartphones rather than cards. Despite all the excitement around a cashless future, thanks to the uptake of contactless payment technology, there...
US consumers can expect to see a new person-to-person (P2P) payments solution on their mobile banking apps early next year. Zelle is the new name for the ClearXchange network, which is run on Early Warning’s payment solution and has the...
The Federal Reserve has created a dedicated task force, made up of nearly 500 members, in a big push to make US payments systems more efficient and secure. In its quest to encourage innovation in payments, the task force is currently reviewing 19...
Despite new payment technologies, the rise of digital banking and the closure of bank branches, cheques are still popular. While we are getting excited about ...
It’s not just the advent of blockchain technology that has the planet wondering what will happen to money (and to the entire concept...
It only arrived in May, but already thirteen UK banks have jumped on the Android Pay bandwagon, allowing customers with Android phones to place secure payments up to £30 using...
Blockchain made its claim to fame through Bitcoin – it is the distributed, unchangeable public ledger that allows Bitcoin to operate without any intermediaries. While the cryptocurrency’s ...
In the past couple of years, there has been a significant increase in contactless payments around the world....
The evolution of digital banking has made it easier for customers to self-serve. In turn, brands are forced to rethink how they encourage customer loyalty. American Express, who have made their support and customer service into a competitive...
The digital disruption of incumbent financial services in Australia has, up to this point, been less extreme than in the UK and US markets. This is partly because ...
As Barclaycard data showed at the end of last year, using contactless to pay in pubs is increasingly popular. In fact, contactless...
When Apple Pay arrived in the UK last year nearly all of the biggest high street banking brands announced that they would be partnering with the tech giant to bring the contactless mobile payment solution to their customers. Barclays was, however,...
Since the recent financial crisis, banks and lenders have been forced to make significant changes to their processes and codes of conduct. As well as ensuring responsible lending practices, banks have an implied responsibility to educate their...
We know that shoppers in the UK are moving away from cash, but it might not be long until they go contactless as well as cashless. And it’s not...
As the number of digital payment solutions available to consumers continues to increase, customers across the globe are increasingly choosing to forego cash. Indeed, data would suggest that the UK is following trends in Scandinavian countries, as it...
The recent changes to the Interchange Fee Regulation (IFR) have reduced the interchange rate that merchants pay on card transactions, but...
Unless you have been living under a rock for the past year, you will have noticed that there is an incredible amount of buzz around cryptocurrencies, and in particular Bitcoin. A growing number of banks are experimenting with open ledger technology,...
HSBC are hosting a competition on their public site: customers who make an international payment before the 1st of October 2015 will be entered into a prize draw to...
The latest update of the Credit Card Dashboard (UK) has captured a number of developments in the contactless payment space. Most notably was the launch of ...
Yesterday marked the launch of Apple Pay in the UK, the second market to adopt the cardless payment service. From a set-up and usability point of view, it was difficult to find a fault in the...
NatWest joined Clydesdale Bank as the first few banks to offer a welcomed alternative to the UK payments space. This service, introduced by Clydesdale...
The latest Current Account (UK) dashboard details information about the new digital rewards wallet, Barclays Blue Rewards,...