A helicopter view point
Insights delivered in your offices by our experts
Mapa consultants regularly visit and report changes that have occurred in our different accounts. We call this our dashboard service. We do this across many different sectors and in many different countries. It is part of what makes us unique.
As part of our dashboard service we offer quarterly presentations to update and inform your team on what's going on in the market. These presenations are also offered in isolation, so if you need an independant expert to come in and present the current state of play then our quaterly presentations are for you. Note: it's a helicopter view, but we don't arrive in a helicopter!
Why this is different
We also access these accounts through an increasingly variety of platforms be PC, iPhone, Android or Tablet. Wherever the consumers go we follow! The insights we share with our customers are not only useful market updates, they are often used as the basis for shaping and prioritising developments. Clients have been known to say "so that is how x-bank are tackling that problem” or “at last, evidence to take back to compliance”. So it's not just a standard supplier presentation.
What you get
The presentations comprise:
- A half day interactive workshop conveniently organised at your offices
- A range of Financial Services sectors including Internet Banking, Credit Cards, and Savings can be selected.
- A dynamic PowerPoint presentation richly illustrating the current market changes will be delivered
- A review of the year’s major competitor changes and the key market trends coming from this is included
- An expert analyst is available to discuss detailed account differences
Who you should invite
Previous attendees have come from areas of responsibility such as:
- Digital Development
- User experience
- Customer Service
- Innovation
- Market Research
- Strategic planning
- Sales
Presentations can be used for planning, decision making and / or educational purposes.
How do I book one?
Email mark@mapa-uk.com to book your session or discuss them in more detail.
Other services from Mapa
Clients have used our quarterly presentations in conjunction with our handset workshops - which allow you to get a hands on feel for what it's like to bank at other banks. There isn’t a better moment than when you actually see the service for yourself in situ. We've definitely had a few “aha” moments with clients.