05 January 2012
It has been over a year since we wrote the second tablet report in the series. A lot has changed since then. In this report, we will look to see how the market has changed and where the tablet really fits into the banking proposition. There is plenty to report on.
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04 March 2011
As internet banking platform owners continue to look for ways to differentiate their services and engage more with their customers, online personal finance (PFM) tools have emerged as a key battleground. A number of research studies suggest that users of PFM tools are more loyal and valuable customers. This report will show you a range of PFM tools in action from real bank accounts.
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A range of older reports listed below are also available. Please get in touch if you would like to find out more.
Tablet Banking Series: Edition 3 - Is it more than just the iPad?
Online Personal Finance Management Tools: A Market Review
Tablet Banking Series: Edition 2 - Exploiting the Tablet opportunity
Tablet Banking Series: Edition 1 - A look at the first movers
Mystery Shopping: PMI via the Internet - 10th Edition
Helping Customers Get Closer to Their Finances
Making Life Easier for Customers
Connecting with Customers Through Their Mobiles
Using Social Media to Rebuild Customers’ Trust
Insight report: Mobile Financial Services
Insight Report: Innovation in International Financial Services