Thank you for making banking a little easier
06 October 2011 |
This is not a normal Mapa news article but then Steve Jobs was hardly a normal man.
I won’t be repeating comments made elsewhere I hope, but what I do want to do is acknowledge the phenomenal impact that he and his company have had on the world.
In our case: I mean the Online and Mobile...keep reading
Reflections on last 12 month activity
19 October 2011 |
Both high-street banks and niche players have continued to improve their offerings both when it comes to platforms (most banks now offer mobile web, iPhone and Android apps) and in terms of functionality.
At the present moment a set standard...keep reading
Increasing activity within SMS messaging
04 October 2011 |
The latest September 2011 Mapa UK SMS consumer monitoring quarterly update reveals a steady growth of SMS messages generated by the Financial Services sector. Respondents received a higher proportion of messages from their financial institutions, compared to previous quarterly updates.
The...keep reading
05 January 2012 |
29 November 2011 |
More banking on the go as new devices take hold
18 January 2011 |
Early adopters of the iconic iPad and more recently released competing tablet computers are using their tablets much more on the go than was previously the case when device choice was limited to mobile or laptop or notebook.
Mapa has conducted consumer research as part of their second tablet...keep reading
Apps set a new mobile benchmark for competitors
31 January 2011 |
The latest online competitor intelligence update of the Mapa credit card dashboard recorded over 20 changes.
This quarter saw three providers refreshing the look of their secure sites. These were Asda Financial Services, MBNA and Sainsbury’s Finance. The changes recorded are mainly of...keep reading
Bank provides new insight and transparency into its progress
25 February 2011 |
Mapa researchers recorded around 15 changes amongst the 9 providers monitored in the February Current Account Brochureware Dashboard. One change of particular interest came from RBS who have launched a new microsite entitled ‘Changing the bank’.
This site was created in response to the...keep reading
Danske Bank introduce photo-bill pay feature and engaging social media initiative
02 March 2011 |
Mapa have a strong presence in Sweden where we are keeping a close eye on digital banking developments among retail banks. Just recently we have carried out research as part of our regularly updated competitor intelligence service covering Swedish mobile banking and SMS services. Findings from...keep reading
Mobile website designed specifically for smart phone devices
24 March 2011 |
The February update of Mapa’s Savings Dashboard has recorded over 25 changes.
This quarter Yorkshire Building Society (YBS) entered the mobile banking revolution with the launch of its mobile website tailored specifically to access product information and services through smart phone devices....keep reading
Is PFM here to stay?
23 May 2011 |
The web has moved on significantly since Mapa first looked at personal financial management tools over 5 years ago. The term “web application” has become an everyday norm for those in the web industry. The growth in software available online via a browser (as opposed to on a desktop) has been...keep reading
Banks continue to update their online banking platforms, but opportunities for improvement still exist
21 June 2011 |
Santander made the most significant changes by introducing a new internet banking platform. Along with a new look, the new platform offers customers a broader range of banking facilities. Customers can now communicate with the bank via secure messages, change their security and personal...keep reading
The never ending online financial services story
15 September 2011 |
Back in the last century, when the Internet was invented, one of the first findings amongst potential users was a fear of information provided over the web becoming freely available to anyone with a dishonest motive. As then: as now.
This week I read a statistic from one of the IT companies...keep reading
International trends emerge whilst UK opts for mobile web
22 September 2011 |
Mapa has just completed the quarterly examination of the International Mobile Banking industry and has reported on a range of exciting developments.
Across the globe we are seeing many providers develop solutions for other platforms such as Windows Phone 7 and Blackberry, complementing their...keep reading
But no simple answer in security debate
29 September 2011 |
Mapa has recently produced the Internet Banking Dashboard: an in depth look at all the major UK banks’ Internet Banking services.
Once again we have encountered a raft of new changes, from the major to the minor. It seems that the range of functionality that is seen as ‘must have’ is ever...keep reading
More UK banking platforms improved and enhanced
20 December 2011 |
Mapa has recently produced the Internet Banking Dashboard: an in depth look at all the major UK banks’ Internet Banking services.
Nationwide recently completely relaunched their Internet Banking platform as part of a wider IT transformation. The new platform has much of the same functionality...keep reading
04 January 2012 |
04 January 2012 |
01 September 2008 |
04 October 2008 |
11 January 2010 |
04 February 2011 |
04 March 2011 |
Report's 5th Edition given a new title, new sections and exciting new content!
04 December 2008 |
This year sees the 5th Edition of Mapa's Banking Landscape, titled "A Changing Landscape: Online & Mobile Financial Services in 2008 - 2010". The report is not only just a look at the UK banking market, but an analysis of all retail financial services, international online banking and mobile...keep reading
8 facts why mobile banking could take off this time
28 January 2009 |
A free research report containing ten top tips for success
15 April 2009 |
With online banking fraud on the rise it’s important for banks to increase online security. A number of UK banks have opted to introduce card readers to authenticate users and transactions but does this added task for the consumer change how they use online banking?
Mapa have conducted...keep reading
Customers provided with ethical policy comparison tool
04 June 2009 |
The Honest Bank Comparison Website in the Netherlands enables customers to assess and compare the ethical policies of 12 Dutch banks.
There are eight themes that customers can choose to view including climate change and human rights. Each bank is scored against these themes on a quarterly...keep reading
Metro Bank launches internet banking platform in the UK
26 August 2010 |
Part of Metro Bank’s promise to customers is that they will “deliver unlimited convenience” through “great online banking”. After the delayed launch, have they kept their promise?
Strengths:
Surprises in the Top 10 listed
26 October 2010 |
A top ten country chart that looked at the share of internet users who access online banking sites each month recently came to my attention. This is data that comes from ComScore’s Data Mine. The findings use August data from their own user managed panel. You can find the original here:...keep reading
Nordnet being the exception following the release of iPhone application with sharedealing features
30 March 2010 |
The March update of Mapa’s Swedish Internet Banking Dashboard recorded a number of interesting changes. A lot of improvements to already existing services were made but some interesting new features and services were also highlighted.
Following on from the last update from Mapa in December,...keep reading
Both high-street banks and niche players have continued to improve their offerings both when it comes to platforms (most banks now offer mobile web, iPhone and Android apps) and in terms of functionality.