Mint adding to SMS account services available
05 September 2008 |
Mapa have, over the last 12 months, seen an increase in SMS services introduced by UK banks. This quarter’s update of the SMS Banking Dashboard further confirmed this trend.
Alliance & Leicester who last year introduced Mobile Banking to their current account customers has now updated their...keep reading
New services and promotions, as the UK banks continue to develop mobile services
28 November 2008 |
Q4 of 2008 saw some substantial activity from two of the UK high street banks; Lloyds TSB and HSBC.
Lloyds TSB launched a mobile banking pack, which includes low and high balance alerts. They also introduced the option for current account customers to sign up for an overseas debit card...keep reading
40% of sites monitored on the Dashboard have recently stopped selling LPI online
13 March 2009 |
For some time now selling loan payment insurance has been profitable business for UK banks, however not without criticism from consumer bodies and regulators. For example in October last year FSA fined Alliance & Leicester £7 million for serious failings in its telephone sales of LPI.
In...keep reading
Alliance & Leicester are the first bank to research site visitors’ internet activities in a bid to effectively use social media
25 March 2009 |
Banks increasingly use social media sites such as Facebook, Twitter and YouTube as a way of approaching existing or new customers. In search for what might be the most effective approach or best social media site to use, Alliance & Leicester are the first bank to directly question their site...keep reading
In a quarter in which the majority of saving provider changes have been cosmetic
25 August 2009 |
The August update of Mapa’s Savings Dashboard has recorded almost 40 changes. It has been interesting to note that a large number of these changes have been as a result of websites being updated.
The Alliance and Leicester website has been refreshed to bring it in-line with the look of parent...keep reading
Service removals and extensions all evident as providers scramble for market advantage
24 February 2010 |
The February update of Mapa’s Mobile Banking and SMS Competitor Intelligence dashboards recorded several notable changes in the countries monitored.
Europe is catching up with the US banks following the introductions of iPhone applications from many major banks. In the American market, BB&T’s...keep reading
Barclays lead mobile innovation in the UK market with Augmented Reality
25 May 2010 |
The May update of Mapa’s UK Mobile Banking and SMS Competitor Intelligence dashboards recorded notable new services as well as removed services in the UK market.
Barclays have been the most active player in the mobile field the last months. Following the removal of SMS Banking highlighted in...keep reading
Many Banks add new features
02 September 2010 |
The August update of Mapa’s Mobile Banking and SMS Competitor Intelligence Dashboards recorded a flood of notable changes in the countries monitored.
In the UK, the most active player Barclays have made several enhancements to their existing mobile web service. A new touch screen friendly...keep reading
Cashback being offered as an incentive to customers to switch their current account
23 September 2009 |
The latest update of Mapa’s Internet Banking Dashboard has revealed that a number of banks are offering incentives for customers to switch their current account.
Abbey and Alliance & Leicester are offering a £100 cashback incentive to customers who switch to an Abbey Preferred Overdraft Rate...keep reading
