HSBC matching mortgage deals for existing customers
23 May 2008 |
Changes in the mortgage market have been very topical of late and it is interesting to see that HSBC have launched a “Rate Matcher Calculator” on their public site for existing customers. The tool guarantees to match or better customers existing fixed rate of 4.54% or above after the customer...keep reading
Abbey’s site re-launch sees a number of functions removed from website
02 March 2009 |
Mapa’s first savings dashboard of 2009 has recorded over 50 changes, amongst the amendments uncovered by February’s research was what could be described as a much needed re-launch of the Abbey site. Abbey refreshed website
It’s interesting to see that with the Abbey re-launch, which not only...keep reading
Banks and building societies are making it easier for customers to apply for fixed rate savings products
26 May 2009 |
Mapa researchers have discovered an increase, over the last quarter, in the number of fixed rate bonds available for customers to apply for online. Providers making these available include Abbey, cahoot, Egg, Norwich and Peterborough, and Yorkshire Building Society. We were interested to see...keep reading
High-Street banks promote student accounts using microsites and Facebook
09 September 2009 |
With students being internet and social media savvy, it comes as no surprise that banks promote their student account offering using different channels. Mapa research discovered student microsites for Abbey, Barclays, HSBC and Lloyds TSB. Abbey uses their microsite to promote an account...keep reading
RBS / NatWest introduce iPhone application as well as multiple SMS services and Abbey introduce new SMS security for Online Banking
25 November 2009 |
The November Mapa competitor intelligence update of the UK Mobile & SMS Banking Dashboard has revealed a number of interesting service introductions / extensions.
As the first banks in the UK, NatWest and RBS introduced a Mobile Banking iPhone application. The service contains the same...keep reading
The latest November 2009 SMS consumer monitoring quarterly update from Mapa shows that the banking sector continues to dominate SMS sending
24 November 2009 |
Whilst Lloyds TSB remains at number one with double the mention of its nearest rival, both Abbey and Natwest have increased their mentions over previous quarters.
Nearly one in five of the population claimed to have received an SMS from a Financial Services company which is three percent up...keep reading
Cashback being offered as an incentive to customers to switch their current account
23 September 2009 |
The latest update of Mapa’s Internet Banking Dashboard has revealed that a number of banks are offering incentives for customers to switch their current account.
Abbey and Alliance & Leicester are offering a £100 cashback incentive to customers who switch to an Abbey Preferred Overdraft Rate...keep reading
