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Brexit and the future of digital banking

What leaving the EU means for the retail banking sector in the UK

27 June 2016 | Digital banking |

As the dust settles after the UK’s rather unexpected decision to leave the European Union, Mapa is looking carefully what Brexit means for us and for our clients.

There is unsurprisingly a great deal of uncertainty in the financial markets and around how exactly the UK’s withdrawal will play...keep reading

The PFM challenge: how to offer forward-looking insights and contextual support to customers

Mapa's PFM Insight Series report looks at some of the most exciting propositions on the market

17 June 2016 | PFM |

At Mapa we have been following the evolution of Personal Finance Management (PFM) since 2011 in our PFM Insight Series Reports.

When done well, PFM tools support financial decisions and the financial health of customers. They encourage frequent engagement and communication, and with more...keep reading

SMEs are underwhelmed by traditional banking – and banks must respond

Mapa Analyst Rory Pennington explains how innovation in banking can help address core SME needs

01 June 2016 | SME banking |

With the Competition and Markets Authority (CMA) pushing for change and SMEs revealing they are underwhelmed by current business banking propositions, UK banks may find their dominant market positions coming under threat.

However, according to Mapa Research’s 2016 SME Banking Dashboard, some UK...keep reading

TransferWise launches international money transfer service for businesses

Transferwise for Business product aims to make sending money abroad ‘low cost, easy and fair’

26 May 2016 | SME banking |

Today sees the announcement of TransferWise for Business, a new service from the peer-to-peer currency transfer network. Aimed at SMEs, the service is marketed as ‘up to seven times cheaper’ than business banking alternatives, and allows business customers to send and receive payments to or from...keep reading

Why banks should use mobile hardware features to improve the digital banking experience

Few banks are making use of existing opportunities within smartphones to engage customers

25 May 2016 | Mobile banking |

We have previously written about the slowing rate of innovation in the core functionality of mobile banking apps, and some banks’ shift in focus towards hardware-based innovation. While financial institutions are facing big challenges and limitations in terms of core banking systems, the inherent...keep reading

How banks can use Big Data and analytics to enhance the customer experience

Mapa Analyst Ross Gallagher assesses the challenges and opportunities

18 May 2016 | Current accounts |

As banking becomes increasingly commoditised, ‘Big Data’ offers banks an opportunity to differentiate themselves from the competition. Using advanced data science techniques to collect, process and analyse Big Data could help to deliver significant enhancements across all areas of retail banking...keep reading

FinTech and the FCA Sandbox

Will the new Regulatory Sandbox encourage innovation and improve the levels of compliance?

17 May 2016 | Digital banking |

Last week the FCA opened applications to its Regulatory Sandbox, a “safe space” where both incumbent firms and FinTech start-ups can test innovative products without the risk of regulatory reprisals. This kind of platform is a world first. Indeed, Chris Wollard, the FCA’s Director of Strategy and...keep reading

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