Westpac, the first of Australia’s Big Four banks to integrate TouchID into its mobile banking app, leaving competitors playing catch-up
27 January 2015 |
Mobile banking | Mark Donohue
As seen in Mapa’s recent Australian Mobile Banking Dashboard, biometric technology is an area of increased focus, development and differentiation among banks in Australia and around the world.
Bank of Melbourne/St George was the first major Australian deposit taker to introduce biometric...keep reading
Adoption of Touch ID in banking apps accelerates across the US, Europe and Australia
10 December 2014 |
Mobile banking | Katie Nachshon
The most recent Mapa Research report on digital banking security looked at the viability of biometric solutions in mobile banking and examined some of the first movers in the industry. The report highlighted an appetite for fingerprint ID in particular, as a way of reducing the friction...keep reading
5 key initiatives to watch
09 December 2014 |
Mobile banking | Alexander Hertzell
Mobile payment initiatives are the focus of our eighth and final report of the Mapa Insight Series 2014. We have monitored this area for a number of years and this represents the third edition of our annual update.
Activity in the area of mobile payments is increasing which, in turn, puts...keep reading
Live demos, networking and the latest European innovations in Fintech
05 December 2014 |
Digital banking | Hannah Durevall
On the 10th-11th of February, 70+ handpicked companies will take the stage at FinovateEurope in London. Each company will receive just 7 minutes on stage to demo their latest technology live (no slides allowed). The demos will be followed by four hours of networking time each day, giving you a...keep reading
Online content to help mortgage customers assess impact of rate rise
03 December 2014 |
Mortgages | Heena Baig
The prospect of an imminent Bank of England (BOE) base rate rise has managed to create frenzy among existing and potential mortgage customers alike, especially since there hasn’t been an interest rate rise since 2007. A recent survey suggested that more than half of homeowners are not prepared...keep reading
The PFM feature ‘Utgiftskollen’ introduced for mobile and tablet
19 November 2014 |
Mobile banking | Alexander Hertzell
This summer Swedbank introduced the PFM feature ’Utgiftskollen’ (“expenditure tracker”). The tool helps customers get a quick overview of their expenditures. What stands out is the slick user experience and its extensive range of capabilities. Also interesting is their strategy to only implement...keep reading
UK providers focus on attracting new clients across public sites
14 November 2014 |
Current accounts | Thomas Tucker
This quarter, as part of the Current Accounts Brochureware dashboard update, we recorded a number of developments among the banks monitored.
A major area of focus and one of the most significant developments was the Current Account Switch Service, with a majority of providers heavily advertising...keep reading
Are biometrics a real option for banks?
28 October 2014 |
Digital banking | Niklas Olsson
Digital banking security is the topic in focus for our seventh report as part of the Mapa Insight Series. We have monitored this central area closely for a number of years and this represents the third edition of our annual update. Keeping customers secure when managing their day-to-day finances,...keep reading
Adopting the Amazon process to maximise conversion rates
21 October 2014 |
Digital banking | Ross Methven
UAE bank Mashreq has just launched a beta version of the Mashreq Store. Just as though they were shopping for items on Amazon or other retailers’ stores, site visitors can browse the product range and add those of interest to their shopping cart. Once finished, a one-time checkout process is...keep reading
Attracting and engaging new customers
08 October 2014 |
Tablet banking | Niklas Olsson
We have now reached the sixth report, as part of the Mapa Research Insight Series. With this report we turn our attention to business banking and in particular how to attract and engage new customers.
Why are we covering this topic and why start-up businesses specifically?
It is often raised as...keep reading
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