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Banking in the future: Omni-channel, social, and fun PFM
Danske Bank – A case study in delivering a digital strategy
Shareville – Social investing
Barclays pushes its personal loan for auto finance
How lenders responded to the Mortgage Market Review (MMR)
Challenger Banks - a bigger threat?
NatWest and Lloyds Bank: mobile optimised loans application
Mobile shows potential to revolutionise savings
A great customer service experience with TransferWise
Touch ID takes off in mobile banking
Mapa Social Servicing
Mapa Mortgages CSR
Mapa Credit Card Change Summary Report
Mapa Digital Money Bulletin
Mapa Credit Card Dashboard
Mapa Loans Dashboard
Mapa Loans Change Summary Report
Mapa Digital Banking CSR
Mapa Mortgages DB
Mapa Digital Banking DB
Live Demo Follow Up
Mapa Disputes
Tablet Banking Series: A deep dive into five standout initiatives
Digital Changes: Nationwide and Tesco Bank
Transaction Engagement
Mapa Digital Money Bulletin
Mapa Savings DB
Barclays adds to loan offering on mobile
Five standout tablet banking initiatives from our research
Finovate Europe 2015: Our top picks from day one
Mapa Tablet Banking CSR
Mapa Savings CSR
Disputes: Best in class competitor and peer journeys
Mapa Tablet Banking DB
Mapa Current Account DB
Mapa Current Account CSR
Innovation In Branches
Nationwide and Tesco Bank digital changes
Innovation and Engagement within eStatements and Transactions
Westpac takes the lead in Australian TouchID integration
Westpac’s new responsive online banking experience
Mapa JDPower Tracking Wave4
Mapa Digital Money Bulletin
Lenders inspire peers with mortgage initiatives
Mapa Internet Banking CSR
SME Banking How To Win Share Through Successful Differentiation
Savings And Investments Presentation
Mapa Internet Banking DB
Mapa Internet and Mobile Banking SE CSR
Mapa Mobile Banking SE Change Summary Report
Swedish banks launch new digital initiatives
SME Banking UK - A market ready for innovation
Social Servicing Audit Competitor Analysis and Best in Class Innovations
Mapa Internet and Mobile Banking SE DB
Mapa Mobile Banking SE DB
Mapa SME DB
Mapa Internet and Mobile Banking SE DB
Online Service Promotion
‘My profile’ pages: Best practice report
Paym Analysis: Refresh
Affluent Customer Reach
Security And Fraud
FinTech Innovation Awards 2015
Mapa Mobile Banking CSR
Mapa Mobile Banking DB
Security, sales and communications updates in mobile banking
Mapa Emergency Card Replacement and Global Assist Audit: Final Report
Mapa Income Coverage Tactics
Mapa Pre login
Corporate Platforms
Mobile Banking Series: How to successfully implement increased app functionality
Mapa Mortgages CSR
Mapa Digital Money Bulletin
Mapa Loans Change Summary Report
Mapa Mortgages DB
Mapa Digital Banking CSR
Mapa Tablet Banking CSR
Mapa Credit Card Change Summary Report
Mapa Credit Card Dashboard
Mapa Loans Dashboard
Mapa Digital Banking DB
Early Tenure and Card Activation Research: Australia and UK
Emergency Card Replacement and Global Assist Audit: Final Report
Income Coverage Tactics: Competitor Audit Final Report
Mobile Pre-Login Functionality Audit: US and Overseas Insights
Mapa Tablet Banking DB
Live Demo Screenshot Pack: PFM
Corporate Banking Insights: Final Report
App Mandatory Updates
Credit card servicing becoming more accessible on the go
Barclays are the first UK bank to launch Twitter payments
Mapa Differentiators
Mobile Banking on the Apple Watch
Mapa Digital Money Bulletin
Mapa Savings Change Summary Report
Mapa Savings Dashboard
Bank Disruption: Assessing The Disruptive Threat In Retail Banking
Banking on your wrist
Mapa Investments Monitoring CSR
Bank disruption: a perfect storm?
Early Tenure and Card Activation Research: US
Mapa Investments Monitoring DB
Mapa Current Account DB
Mapa Current Account CSR
Apple Watch makes wearable banking mainstream: Six unique approaches
Nationwide Digital Changes
Santander goes mobile with ISAs
Tesco Bank launches responsive loans calculator & application
Mapa Internet Banking CSR
Mapa Digital Money Bulletin
Mapa BIC Customer Communications
Mapa Internet Banking DB
Mapa Mobile Banking CSR
Mapa Internet and Mobile Banking SE CSR
Mapa Mobile Banking SE Change Summary Report
Swedish banks continue to evolve their digital offerings
The launch of the Barclays Blue Rewards - Digital Wallet
Mapa Mobile Banking DB
Mapa Mobile Banking SE DB
Mapa SME DB
Mapa Internet and Mobile Banking SE DB
KYC Report
Savings And Investments
Digital Signatures WG
Digital Signatures Matrix WG
Digital Applications Appendix
Digital Applications
Digital Signatures
Digital Signatures UK
New Customer Audit
Nordea Screenshot Follow up Pack
Mapa Internet and Mobile Banking SE DB
Lloyds Bank offers animated Terms and Conditions
Mapa Credit Card Dashboard
Mapa Benefits
Mapa SMC
Mapa Profiles
Mapa Payments Audit
A new way to pay in the UK
Mapa Loans Change Summary Report
Competitor Communications
Competitor Communications Presentation
Competitor Communications Presentation Follow Up
Mapa Digital Money Bulletin
Apple Pay is live in the UK – and Mapa is a fan
PFM Insight Series: Building Mobile PFM with Mass Market Appeal
Mapa Loans Dashboard
Mapa Digital Banking CSR
Mapa Digital Banking DB
Customer banking experience is focal point in the Nordics
Benefits Audit
Competitor Payments Audit
Profile Functionality: US Competitor Audit
Account Communications Audit
Promotion of Site Launches / Security Features
Mortgage Calculator
Competitor Communications Final Report and follow ups
Mobile Demo Selected Highlights
Mortgages Servicing Matrix
Mortgages Servicing Report
In App Rating Links: UK Audit
Corporate Banking
Pre-Login
Savings Innovations
Building mobile PFM with mass market appeal
Barclaycard updates bPay, its range of payment by wearables
Mapa Journey Mapping
Mapa Xero
Digital Pension and Protection
Mapa Mortgages CSR
Mapa Digital Money Bulletin
Mapa Savings DB
Mapa Savings Change Summary Report
Mapa Workshop Follow Up
How can banks maximise the sales opportunity on mobiles?
Mobile Sales: Leveraging Sales Opportunities in Mobile Browsers and Apps
Mapa Tablet Banking CSR
Mapa Mortgages DB
Journey Mapping
Mapa Tablet Banking DB
Mapa Current Account DB
Mapa Current Account CSR
Mobile Banking Audit
Mobile Banking Functionality
Digital Pensions + Protection: International Insights
XERO Audit
The Digital Branch: Integrating technology and innovation to re-imagine the traditional bank
HSBC develops mobile application for personal loans
Mapa Digital Money Bulletin
Mapa Mobile Banking SE Change Summary Report
Mapa Live Demo Follow Up Pack
Mapa Mobile Banking Change Summary Report UBS
Mapa Internet and Mobile Banking SE CSR
The Digital Branch: a story of evolution in banking
HSBC's move to drive international payments online
Mapa Internet Banking CSR
Mapa Internet Banking DB
JD Power Tracking: Discover and Chase historical digital updates
Live Demo Follow up pack
Mapa Mobile Banking CSR
Mapa Mobile Banking DB
Mapa Mobile Banking DB UBS
Mapa Internet and Mobile Banking SE DB
Mapa Mobile Banking SE DB
Mapa Internet and Mobile Banking SE DB
Mapa SME DB
Premier and Corporate Insights
Travel Money
Targeted Messages Audit: UK Competitor Benchmarking and Innovation from Global Providers
International Payments: UK Audit
SNS Application Mobile
Design and usability for functionality-heavy tablet apps
Mapa Benchmarking
New self-service, security and mobile app features
The Promise of Wearables
HSBC offers cash incentives for switching
Mapa Loans Change Summary Report
Mapa Digital Money Bulletin
Mapa Mortgages DB
Mapa Loans Dashboard
Mapa Digital Banking CSR
Mapa Mortgages CSR
Mapa Credit Card Change Summary Report
Mapa Digital Banking DB
Benefits Transaction Presentation
Benchmarking Insights: Amex.com vs Competitors
Benchmarking Payments Login Presentation
BAI Retail Delivery Presentation: The Secret to Building The Uber Mobile Banking App
Services Support Social Part 1
Services Support Social Part 2
Spender Support
Services And Support
Cloud Technology within Financial Services
Are you delivering an Uber-like mobile banking experience?
Benchmarking Presentation Follow up
The promise of wearables: an Internet of Things in banking
Credit card sites transformed with greater simplicity
Mapa Savings CSR
Mapa Entry Level Card Scan
Social Media Campaigns
An Engagement Banking Masterclass
Mapa Digital Money Bulletin
Mapa Savings DB
Mapa Tablet Banking CSR
Mapa Tablet Banking DB
Targeted Messages Audit Presentation
A masterclass in engagement banking
Using Blockchain?
Mapa Investments Monitoring CSR
Mapa Investments Monitoring DB
Mapa Current Account DB
Mapa Current Account CSR
Mapa SME DB
SME Audit: UK and International
Online Booking Appointment
HSBC Insurance Tracker: Phase 2 Update
Social Media Campaigns
Navigation Mapping Executive Summary
Navigation Mapping Matrix
Competitor Public Site Audit & Benchmark: Presentation
Spender Support Follow Ups
Contact Us Follow Up
Digital Insurance Insights
Mapa Mobile Banking CSR
Banking via WhatsApp - is this a new trend?
Personal Loans Applications
Digital Banking Security: Biometrics Move Centre Stage
Mapa Digital Money Bulletin
Mapa Mobile Banking Change Summary Report UBS
Mapa Internet and Mobile Banking SE CSR
Mapa Mobile Banking SE Change Summary Report
Mapa Internet Banking CSR
Mapa Internet Banking DB
Mapa Mobile Banking DB UBS
Youth / Entry Level Credit Card Competitor Scan
Mapa Mobile Banking DB
Mapa Internet and Mobile Banking SE DB
Mapa Mobile Banking SE DB
Mapa Internet and Mobile Banking SE DB
Live demo
Alerts and Marketing Preferences Management
Personal Loan Applications
Private Banking Review
Mapa Digital Banking CSR
Mapa Digital Banking DB
Mapa Digital Banking CSR
Insight Series - Ten Things Digital Teams Should be Doing in 2016
Ten Things Digital Teams Should Do 2016
Mapa Digital Money Bulletin
Mobile banking insight behind the point of login
Mapa Credit Card CSR
Mapa Mortgages CSR
Mapa Loans Change Summary Report
Mapa Digital Banking CSR
Mapa Digital Banking DB
Mapa Credit Card DB
Digital Trends Presentation
Mapa Loans Dashboard
International Segment Research
Wealth Management Audit
Good Practice Ecosystem Audit Presentation
Risk Factor Audit: Interim Report Disability/Long Term Illness Support Findings
Payments Deep Dive
Payments In General
Transaction Reporting
Alert Management
Good Practice Ecosystem Audit Appendix
When is a bank not a bank?
Where has the innovation in mobile banking gone?
Pick your battles: how new banking entrants can compete
Mapa Authentication
Digital Mortgages Market
Explaining Contractual Information Phase One
Mapa State Of The Market Presentation
Authentication: Best in Class Competitor and Peer Journeys
Mapa Investment Monitoring CSR
Mapa Current Account CSR
Mapa Tablet Banking CSR
Mapa Tablet Banking DB
Mapa Tablet Banking CSR Nationwide
Mapa Investment Monitoring DB
Mapa Savings CSR
Mapa Savings DB
Mapa Digital Money Bulletin
Mapa SME CSR
Mapa SME DB
Mapa Current Account DB
Mapa Tablet Banking DB Nationwide
Digital Account Audit Presentation
Innovation and Customer Experience within Online Payments
Lower costs, unchanged prices: the changes to IFR
UK SME Banking Platform Audit
Mobile Banking Presentation Sample
Insight Series - Customer Servicing on Digital Channels
Mapa Mobile Change Summary Report (CSR) Sample
Mobile Banking Dashboard Sample
UK SME Banking Platform Audit Module 3: Non-Financial Products Follow Up
Explaining Contractual Information Phase Two
Customer Servicing Insight Series
UK SME Banking Platform Audit Module 3: Non-Financial Products
UK SME Banking Platform Audit Modules 1 and 2: Appendix
UK SME Banking Platform Audit Modules 1 and 2 Key Findings
Explaining Contractual Information Follow Up
Mapa Internetand Mobile Banking SE CSR
Mapa Internet and Mobile Banking SE DB
Mapa Mobile Banking CSR CheBanca
Mapa Mobile Banking DB CheBanca
Mapa Mobile Banking CSR UBS
Mapa Internet Banking Dashboard
Mapa Internet Banking Change Summary Report
Mapa Mobile Banking DB UBS
Mapa Internet and Mobile Banking SE CSR
Will the UK follow Scandinavia in becoming nearly cashless?
Known To Bank Journeys
Mapa Digital Money Bulletin
Barclaycard App launches Android Pay
The impact of the Lifetime ISA on the UK savings market
Mapa Mobile Banking Dashboard
Mapa Mobile Banking Change Summary Report
Mapa Digital Banking CSR
Mapa Digital Banking DB
Social customer service: how banks can offer better support
Credit cards could provide better education on financial health
Credit Cards Dashboard
Explaining Contractual Information Phase Two Co-op Update
Mapa Digital Money Bulletin
Why did Barclays decide to introduce Apple Pay?
Mapa Credit Card Presentation Lloyds Bank
Mapa Mortgages CSR
Mapa Loans Change Summary Report
Chatbots: A better experience for banking customers?
Using contactless in the pub?
Mapa Credit Card CSR
Mapa Credit Card DB
Mapa Mortgages DB
Mapa Loans Dashboard
‘Being Young’ -Digital Inclusion Audit
The Usage of Digital EOI
Digital Customer Support Presentation
Digital Customer Support Appendix
Digital Customer Support
Pending Transactions
BBVA’s “pequeñas cosas” campaign focuses on simplicity and convenience
Ofcom stats show the power of digital in banking
10 ways banks can build better application processes
Mapa Subscription Fees
Tesco Bank launches ‘social network’ Your Community
The Barclays 100% mortgage is here
Insight Series - PFM on Mobile & Tablet
PFM isn’t dead: it’s just that nobody has got it right yet
Mapa Tablet Banking CSR
Mapa Digital Money Bulletin
Mapa SME DB
Mapa SME CSR
Mapa Current Account CSR
Mapa Tablet Banking DB
Mapa Savings CSR
Mapa Savings DB
FinTech and the FCA Sandbox
Australia is having a FinTech moment; ANZ is leading the way
Swedish Competitor Analysis Report
Swedish Competitor Analysis Appendix
How banks can use Big Data to enhance the customer experience
PFM Insight Series: Mobile and Tablet
Subscription Fees
Mapa Current Account DB
Competitive Analysis: Sweden Report
Competitive Analysis: Sweden Excel Matrix
Why banks should make use of mobile hardware features
TransferWise launches money transfer service for businesses
Fidor's digital goals: Smarter banking for a better world?
SMEs are underwhelmed by traditional banking – and banks must respond
Digital Only Banks and Accounts
Quarterly Customised Presentation
Mobile Banking Quarter 2 Dashboard Presentation
Santander UK launches 'voice banking' in mobile app
Mapa Mobile Banking DB - with additional banks
Mapa Mobile Banking CSR - with additional banks
International Mobile and Internet Banking Dashboard Q2 presentation: August 2016
Allied Irish Banks make better decisions with visual insights from Mapa Research
Corporate Banking Platforms
Mapa Digital Money Bulletin
Mapa Mobile Banking DB CheBanca
Mapa Mobile Banking CSR CheBanca
Mobile Banking Dashboard Presentation - 14 July 2016
Mapa Internet Banking CSR
Mapa Internet Banking DB
Mapa Mobile Banking Change Summary Report (CSR)
Mapa Mobile Banking Dashboard
Mobile Banking Dashboard CheBanca!
Nationwide uses Mapa’s Mobile Banking Dashboard to steer projects
The PFM challenge: how to offer forward-looking insights and contextual support to customers
PSDII: A threat or an opportunity for incumbent financial services providers?
Brexit and the future of digital banking
Mapa Digital Money Bulletin
Insight Series - Sales Opportunities in Mobile Banking
Personal Loans Applications Follow up
Mobile Banking Series: Effective Selling using Mobile
American Express Indian Audit
American Express Indian Audit Matrix
Mobile App Data Permissions
Matrix
Digital Banking Platform Insights - Loans
Competitor Analysis Interim Report
July 2016 Customised Presentation: Mobile Wallets, Push Notifications and App Registrations
Banks can use small and big life moments to keep customers for life
Credit Card App Analysis
Mapa Loans Change Summary Report
Mapa Loans Dashboard
Digital Insight: Insurance
Digital Insight: Savings & Investments
Digital Insights: Innovation Overview
Mapa Credit Card CSR
Mapa Credit Card DB
Should banks close their branches, or just use them differently?
Mapa Mobile Dashboard Custom Presentation
Mapa Insight Series Digital SME Banking
How do banks sell on mobile? Stand-out providers make the most of customer data
Digital Insight ING & ZOPA
Mapa partners with FinovateFall NYC 2016
Mapa Digital Banking CSR
Mobile Banking Presentation July 2016
Mobile Banking Presentation July 2016 (with notes)
Mapa Digital Banking DB
Insight Series - Digital SME Banking
Will you be at Money 20/20 Las Vegas with Mapa?
Should banks be worried about the supposed ‘death of the app’?
Direct Call Initial Research
Mapa Mortgages DB
Mapa Mortgages CSR
Mapa Research in the United States
Mapa Personal Loans Presentation
Pay with reward points: Amex prioritises reward redemption
NS&I Junior Cash ISA Mystery Shop
Brexit and digital banking: the follow-up
Mapa Digital Money Bulletin
Mapa Mortgages Presentation
Mapa Savings Dashboard
Mapa Savings Change Summary Report
Mapa Credit Card Presentation
CMA measures will encourage banks to make better use of technology
Mapa Tablet Banking CSR
Mapa Tablet Banking DB
Mapa Personal Loans Presentation
Mapa Research Innovation Tracker Report
Mapa Research Innovation Tracker
Why banks must work with customers to balance security and usability
NFC Payments Overview
Contactless adoption essential for advancing digital payments
Mapa Mobile Dashboard Presentation
One Factor Authentication Overview
Mapa Insight Series Payments and Mobile Wallets
Insight Series - Payments and Mobile Wallets
Mapa SME DB
Mapa SME CSR
Mapa Current Accounts DB
Mapa Current Accounts CSR
Mapa Credit Cards Presentation
Mapa SME Presentation
Mapa Current Account Presentation
Savings Customer Journey Review
Report: Converting internet banking customers to loyal app users
SME Account Opening and Lending Interim Report
Mondo gets a banking licence… and becomes Monzo
Business Resource Centre Competitor Audit
The power of microsavings: taking the effort out of saving
Testing out biometric technology to identify mobile phone thieves
Mapa Digital Money Bulletin
Mapa Internet and Mobile Banking SE - CSR
Mapa Internet and Mobile Banking SE - DB
What does the latest news from Apple mean for digital banking?
Instalment Lending Overview
Acquisition or partnership? Banks join forces with FinTech providers
Mapa Internet Banking DB
Mapa Internet Banking CSR
Document Centre Naming Conventions Review
Mapa Mobile Banking CSR
Mapa Mobile Banking DB
Mapa Mobile Banking CSR - with additional banks
Mapa Mobile Banking DB - with additional banks
Mapa Mobile Banking CSR CheBanca
Mapa Mobile Banking DB - CheBanca
8 banks using award wins to influence customers
Competitor NPS Spike Analysis
Barclays’ use of Blockchain goes beyond digital currencies
Delivery 2 - Mobile banking app benchmark
Mobile Banking & Internet Banking Presentation
Credit card applications and lending for existing customers
Biometrics and banking – is being yourself enough?
SME Account Opening
PIN and password reset
Innovation Tracker Presentation September 2016
Quarterly Customised Presentation
Insight Series - Security and Identity: Balancing Security with Usability
Simple Shared – a joint account with a new partnership vision
Société Générale and Groupe BPCE to release a changing CVV to protect your card from fraud
SME Onboarding Journey Review
Mapa Credit Card Presentation
Card-block features benefit both banks and customers
Security and Identity: Balancing Security with Usability
Mapa Digital Money Bulletin
Android Pay in the UK: What’s the deal?
Currencies beyond cash: new ways to transfer value
Market Overview Presentation
Delivery 2 - iOS Verbatim Comments
Delivery 2 - Android Verbatim Comments
New-to-Bank Onboarding Journey Review
New Account Cross-selling - Phase One
Written confirmation of Personally Identifiable Information
Competitor Lending Audit
SME Account Opening Including Mobile
Yes, people still use cheques…
Mobile banking dashboard - with additional banks
E-commerce apps audit
Report: Improving usability of online forms
Delivery 3 - Mobile Banking app benchmark
Delivery 3 - Android Verbatim Comments
Delivery 3 - iOS Verbatim Comments
Mobile Banking Presentation
Mapa Research Personal Loans Dashboard
Mapa Research Personal Loans CSR
Mapa Credit Card Dashboard
Mapa Credit Card Change Summary Report
Mapa Research Mobile Banking Dashboard Additional Banks Overview
More efficient US payments on the horizon
Mapa Research new-to-brand credit card application journeys overview
Mapa Research new-to-brand credit card applications scoring matrix
UK Challenger Bank Update October 2016
Loans Dashboard Presentation October 2016
Mobile Banking Dashboard Presentation
Will banks leave the UK because of Brexit?
Is there a role for banks in P2P lending?
Product Opening: Initial Findings Report
Cross-selling - Phase One - Presentation
New-to-Bank Onboarding Journey Review - Presentation
Mapa Credit Cards DB - Presentation
Mapa Mortgages Dashboard
Mapa Mortgages Change Summary Report
Mapa Credit Card DB Presentation
Savings Acquisition Journeys
Credit Card Acquisition Journeys
Current Account Acquisition Journeys
Loans Acquisition Journeys
Banking and digital video: a winning strategy?
Current Accounts Acquisition Journeys: Mapping and Scoring
Savings Accounts Acquisition Journeys: Mapping and Scoring
Loans Acquisition Journeys: Mapping and Scoring
Multi-Product Application Journeys Matrix
Credit Cards Acquisition Journeys: Mapping and Scoring
Mapa Savings Dashboard
Digital banking and segmentation
Innovation Tracker - November 2016
Innovation Tracker - November 2016 - Change Summary Report
Mapa Insight Series - Functionality Vs Simplicity
Insight Series - Functionality vs. simplicity in mobile banking
SME Banking Market Overview Presentation
Mapa Current Accounts Dashboard
Mapa Current Accounts Quarterly Update
Mapa SME Dashboard
Mapa SME Change Summary Report
Mapa Digital Money Bulletin
Is Zelle a serious Venmo competitor for P2P payments?
Report: Artificial Intelligence and Digital Banking
Credit Card Global Audit - Japan Report
Credit Card Global Audit - Japan Audit Matrix
Credit Card Global Audit - Mexico Report
Credit Card Global Audit - Mexico Audit Matrix
Does Bud herald the start of convergence in FinTech?
Mapa Quarterly Update
Mapa Savings Dashboard Presentation
Masthaven joins a crowding UK banking market
Quarterly Update
Contactless cash: The future of the ATM?
Chatbots and AI Audit - Report
Chatbots and AI Audit - Matrix
Insight Series - 10 Things Digital Banking Teams Should Be Doing in 2017
10 Things Digital Teams Should Be Doing In 2017
Desktop Banking Dashboard
Zopa announces plans to join the banking market
How should Swedish and British banks react to regulatory comments on their ‘overexposure’ to household debt?
Current Accounts Dashboard Presentation
Mapa Mobile Banking Dashboard
Mapa Mobile Banking Quarterly Update Report
Digital Money Bulletin - December 2016
Mapa Mobile Banking Dashboard - Additional Banks
Mapa Mobile Banking Quarterly Update Report - Additional Banks
Case Study: MBNA's new mobile-optimised customer experience
Corporate Banking Platforms Report
Corporate Banking Platforms Matrix
Will digital mortgage applications provide a competitive edge to lenders?
Mapa Desktop Banking Dashboard - UK
Mapa Desktop Banking Quarterly Update Report - UK
Amazon Echo and Google Review
Amazon Echo and Google Home Matrix
Mapa Desktop Banking Quarterly Update Report - International
Lloyds Bank Mobile App Updates
Mapa Desktop Banking Dashboard - International
Mapa Mobile and Tablet Banking Quarterly Update Report
Mapa Mobile and Tablet Banking Dashboard
Contactless beer comes to London: order, pay and pour
Lunch and Learn Presentation December 2016
Card Management and Servicing
Avoiding abandonment: what financial services can learn from online retailers
Do drones have a place in banking?
INFOGRAPHIC: Branches & The Future of Banking
Report: Managing Credit Limits Online
Mapa SME Dashboard Presentation
Credit Card Application Journeys Presentation Jan 2017
New-to-bank Credit Card Application Journey Scoring Jan 17
Innovation Tracker Presentation
Innovation Tracker Presentation Power Point
Meet Mapa Research at Finovate Europe in London
Savings Account Applications Occupational Details
Savings Account Applications Journeys Matrix
Three US banking disruptors to watch
New Account Cross-Selling Analysis: Phase Two
Corporate Banking Matrix
Paperless or paper statements: a consumer choice
The Internet of Things and digital banking
New Account Cross-selling Phase Two - Presentation
Corporate Banking Matrix CBO Update
EQS in Branch: Solution Scoping
Mapa Credit Cards DB - Presentation
New-to-Bank Onboarding Journey Review (Updated to include NatWest)
Growing demand for biometric security in banking
Mapa Digital Money Bulletin - January 2017
Revolut releases new bill-splitting functionality
Mapa Credit Card Quarterly Update Report
Mapa Credit Card Dashboard Matrix
January Lunch & Learn: ID and Verification
GDPR: A key regulatory challenge for 2017
Wells Fargo
HSBC
Most trusted by consumers in the US: banks, FinTechs or Facebook?
US Bank introduces app personalisation
Travel notice functionality in mobile banking apps
Should banks care about millennials?
Mobile Banking Presentation January 2017
Mobile Banking Dashboard Presentation Q3 and Q4
Chatbots & AI Presentation
Delivery 4 - Mobile banking app benchmark
Delivery 4 - iOS verbatim comments
Delivery 4 - Android verbatim comments
Mapa Desktop Banking Quarterly Update Sample Report
Focus Group - Digital Banking and Older Consumers
Mobile Banking Quarterly Update Presentation
Desktop Banking Quarterly Update Presentation
Current Account Discovery Journey Review - Report
Current Account Discovery Journey Review - Presentation
Personal Loans Dashboard
Nationwide
Revolut
Mortgages Dashboard
SME Banking Dashboard
Mapa Digital Money Bulletin - February 2017
Highlights from Finovate Europe 2017, Day One (Or “Banking still has a long wAI to go...")
FinTech Rising: Revolut, Moven and ING make bold moves in the UK
Corporate Banking Platforms - Presentation
Savings Dashboard
Mobile, Tablet & Desktop Quarterly Update Presentation
Mapa Insight Series - Digital Help and Support
Quarterly Update February 2017
Highlights from Finovate Europe Day Two (Or, 'PSD2 is coming, ready or not')
Money20/20 Europe 2017
Insight Series - Next generation digital help and support
Mapa Banking Products Dashboard - Current Accounts - Quarterly Update Report
Mapa Banking Products Dashboard - Savings - Quarterly Update Report
Mapa Banking Products Dashboard - Personal Loans - Quarterly Update Report
Mapa Banking Products Dashboard - Mortgages - Quarterly Update Report
Mapa Banking Products Dashboard
A spotlight on Mapa's new digital banking Dashboard for Core Banking Products
What is the future of money? A debate between Monzo and the Bank of England...
Mapa SME Dashboard
Barclays adds cards hub to mobile app
Mapa SME Quarterly Update Report
Helping women with financial planning may be banking’s next marketing tactic
Innovation Tracker: Quarter 1 2017
Innovation Tracker: Quarter 1 2017 Matrix
Will Facebook be the next challenger bank?
Digital banking and older consumers
Pingit enables IBAN-led international transfers
Lloyds customers can adjust statement preferences in-app
Commonwealth Bank adds mobile browser savings goals
Meet us at Finovate Spring 2017, San Jose, April 26 & 27
Mapa Round Up - February 2017
PFM: Anticipating and Building for the Future of Digital Banking
February Lunch & Learn
Current Account Dashboard
NatWest has best mobile banking app, say Android users
Insight Series – PFM: Anticipating and Building For the Future of Digital Banking
Wells Fargo
test marvel app
Mapa Personal Loans Quarterly Update Presentation
Mapa Credit Card Quarterly Update Presentation
Revealed: HSBC’s new approach to segmentation
HDFC Bank, India, launches virtual assistant - Eva
BNP Paribas Wealth Management tests new mobile investment advisory tool
SEB offers Samsung Pay to customers
Samsung Pay launches in India
HDFC Bank launches electronic virtual assistant 'Eva'
Capital One (US) pilots chatbot 'Eno'
India-based IDFC launches e-payment app
Mapa Mobile Banking Dashboard
Mapa Mobile Banking Quarterly Update Report
Mapa Mobile and Tablet Banking Dashboard
Mapa Mobile and Tablet Banking Quarterly Update Report
Video test 1
Ceri ppt video test
Report: Card-blocking features in mobile banking apps
Mobile Banking Dashboard
UK to be cashless by 2043
solarisBank secures major investment
HSBC updates pre-login balance view
Turkey-based bank, QNB Finansbank, launches Digital Signatures
Digital challenger Revolut offers customers instant credit from mobile app
Visa tests NFC sunglasses for contactless payment
Google launches P2P payments through Gmail Android app
Starling Bank to use TransferWise API to offer cheap foreign currency transfers
Taxpayers' stake in Lloyds Banking Group drops below 3%
BBVA launches innovation competition
Starling Bank launches iOS mobile app Beta
T&Cs and other Documents
Samsung's new S8 to adopt facial recognition for payments
Non-Banking Authentication
Mapa Mobile Banking Quarterly Update Report
Koho, the new Canadian neobank, officially launches
Law firm Addleshaw Goddard to partner seven FinTech startups
Country Pack - UK
Country Pack - Sweden
Country Pack - Spain
Country Pack - Poland
Country Pack - Germany
Country Pack - France
KYC & Instant Issuance: Executive Summary
Account Aggregator Dashboard
Warba Bank becomes the first in Kuwait to launch e-signatures and online account opening
BNP Paribas chooses 11 startups for its accelerator programme
Bank of England launches new FinTech forum
Starling Bank launches beta app and partners with TransferWise
ABN AMRO and Tink Integration Review
Paperless Mandates for New-to-Bank Customers
ICICI Bank has announced the launch of 'Mera iMobile', India's first mobile banking app for rural customers.
Tandem has been hit by the withdrawal of £29 million of funding from Chinese conglomerate Sanpower.
Aligning with UBS's evolving needs
CIGI urges central banks in G20 countries to set up their own blockchain consortium
Bank of England partners with Ripple for cross-border payments
TSB Bank partners with Cloudcase to roll out Lending solution
Mapa Savings Dashboard - Presentation
Westpac announces the roll-out of Westpac Keyboard
Mapa Digest Video Demo
Investment Journey Review - Appendix
Investment Journey Review - Full Report
Samsung releasing voice-activated intelligence assistant 'Bixby'
French retailer launches its online bank account
BBVA providing card data to UN as part of climate change project
Test with images uploaded in WP
Revolut introduces Revolut Premium, a paid-for account offering a number of additional features.
UK to start image-based cheque clearing system in October
Post-DiP Mortgage Application Competitor Benchmark
Samsung makes wearable payments play
Union Bank launches its first 'selfie' banking in the Phillipines
Revolut now offers credit lines and premium accounts
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