Digital Banking Research

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Recent Market Audits

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UK credit card providers are enabling more of their products and services to be accessed via mobile banking applications for the convenience of customers. According to the findings of the latest update of the Mapa Credit Card (UK) Dashboard, there has been a significant...keep reading

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Our third report of the Mapa Insight Series is the first of two mobile banking reports that addresses strategic questions around design, navigation and functionality. The mobile banking space, in particular mobile apps, has seen immense development over the past 3 to 4...keep reading

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Our second report of the Mapa Insight Series 2015 explores a hot topic within the Digital Banking Space; SME banking. The sector is an underserved segment when compared with its retail and corporate counterparts. SMEs are looking for more advanced online banking...keep reading

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The first Mobile Banking Dashboard update of 2015 saw a raft of updates relating to login methods, sales and enhanced communication tactics. The implementation of Touch ID, which was initially largely confined to the US, has been introduced by banks in the UK, Netherlands,...keep reading

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Global research

Mapa have offices in London, Stockholm, Edinburgh and Melbourne that serve clients from around the world. Our work ranges from comparing local banks to benchmarking against banks in international markets from the UK to Australia.

Real bank accounts

We don't just follow the financial services market. We act like the customer. Having real bank accounts with over 100 banks across the world allows us to provide a service that cannot be rivalled.

Up and coming research

Mobile Banking Series: State Of The Market 2015 – Part 1

April 2015 -

Mortgages (UK)

May 2015 -

Share Dealing (SWE)

May 2015 -

Tablet Banking (UK)

May 2015 -

Recent Tweets

#SignMeUp #app allows #bank personnel to #ID customers by taking a photo of their driver’s license http://t.co/J5eEc2QeTb @TangerineBank

#Halifax add #feature to their #mobilebankingapp allowing customers to inform them of upcoming #travel plans http://t.co/bn0f1bJmII

#Banking on #AppleWatch Will Be Limited, for Now http://t.co/DvJVrMLne4 #smartwatch #balancecheck #app @Citi