Digital Banking Research

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Recent Market Audits


As more and more consumers opt to use smartphone devices to browse and purchase new products and services, we believe consumers will increasingly come to expect a seamless user experience when browsing banks’ mobile web pages and apps, as they have from mobile content...keep reading


FinovateFall 2015 is rapidly approaching us and this year’s audience is expected to be Finovate’s largest ever – surpassing last fall’s event of nearly 1,500 delegates.

On the 16th and 17th of September, 72 handpicked companies (the first 53 are listed below) will receive...keep reading


The latest update of the Credit Card Dashboard (UK) has captured a number of developments in the contactless payment space. Most notably was the launch of Apple Pay in the UK that was supported by almost all major UK banks. One exception to this was Barclays, who held out...keep reading


Personal Financial Management is a well-established concept within digital banking, with the majority of financial services providers recognising the need to provide tools to help customers better understand and manage their finances. PFM tools promise to encourage more...keep reading

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Global research

Mapa have offices in London, Stockholm, Edinburgh and Melbourne that serve clients from around the world. Our work ranges from comparing local banks to benchmarking against banks in international markets from the UK to Australia.

Real bank accounts

We don't just follow the financial services market. We act like the customer. Having real bank accounts with over 100 banks across the world allows us to provide a service that cannot be rivalled.

Up and coming research

The Digitization Of The Branch

August 2015 -

Digital Bulletin

September 2015 -

Internet Banking (UK)

September 2015 -

Internet Banking (SWE)

September 2015 -

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