Digital Banking Research

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Recent Market Audits


In the age of proliferating touchpoints, many banks are intrigued by the benefits of responsive web design. Banks like Barclays UK and Swedish High-Street bank SEB, have already gone live with responsive public sites, but the technology is less proven in the secure space....keep reading


Finovate has become renowned in the FinTech world as a platform where the most innovative companies can showcase their latest developments and products, all aimed at financial firms and servicing the financial needs of customers. Day one of Finovate Europe, saw...keep reading


We kick off the 2015 Mapa Research Insight Series by doing a deep dive into five standout tablet banking initiatives. The tablet sales continue to grow and more and more consumers are becoming multi-device users. Tablets are not the device dominating usage statistics, yet...keep reading


We recently released our quarterly personal loan dashboard update. Our latest research edition recorded Barclays' move to expand its loan proposition for existing mobile banking customers. As part of its recent app update, existing Barclayloan customers can now top up or...keep reading

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Global research

Mapa have offices in London, Stockholm, Edinburgh and Melbourne that serve clients from around the world. Our work ranges from comparing local banks to benchmarking against banks in international markets from the UK to Australia.

Real bank accounts

We don't just follow the financial services market. We act like the customer. Having real bank accounts with over 100 banks across the world allows us to provide a service that cannot be rivalled.

Up and coming research

Tablet Banking Series – 7th edition: Lessons From Five Standout Tablet Banking Apps

February 2015 -

Internet Banking (UK)

March 2015 -

Mobile and SMS Banking

March 2015 -

Internet Banking (SWE)

March 2015 -

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Can Alternative #Data Determine a #Borrower's Ability to #Repay? #personalloans

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