Digital Banking Research

Find out more: +44 207 566 3940

Recent Market Audits


Our fourth report of the Mapa Insight Series is the first dedicated report looking at disruptors within the financial services space. A recent report not only found that global investment in fin-tec has tripled in 5 years to $3 billion, but that 35% of banks income will be...keep reading


The long anticipated Apple Watch was finally released at the end of April. There has been a lot of buzz around the watch, and even before its release we saw more and more banks upgrading their mobile banking apps for the iWatch, while others announced their plans to launch...keep reading


Barclay’s Pingit now allows customers to make payments to individuals and small businesses via Twitter, making them the first UK bank to offer the service. To make payments via Twitter, Pingit users need to link their Twitter handle to their Pingit profile, as shown below....keep reading


UK credit card providers are enabling more of their products and services to be accessed via mobile banking applications for the convenience of customers. According to the findings of the latest update of the Mapa Credit Card (UK) Dashboard, there has been a significant...keep reading

Find out more about us

Read our research

Read our case studies

Follow our news & blog

Global research

Mapa have offices in London, Stockholm, Edinburgh and Melbourne that serve clients from around the world. Our work ranges from comparing local banks to benchmarking against banks in international markets from the UK to Australia.

Real bank accounts

We don't just follow the financial services market. We act like the customer. Having real bank accounts with over 100 banks across the world allows us to provide a service that cannot be rivalled.

Up and coming research

Current Accounts (UK)

May 2015 -

Under Attack: Assessing The Disruptive Threat In Retail Banking

May 2015 -

Internet Banking (UK)

June 2015 -

Mobile and SMS Banking

June 2015 -

Recent Tweets

The average age @USAA customers opted into using #biometricsecurity is 35, 15% are seniors, 5 users are over 90

@AllyBank joins @USAA @TangerineBank & @garanti in offering #voice-activated features in #digitalbanking #biometrics

#Bank #disruption: A perfect storm? #mapainsightseries #fintech #report #retailbanking